BE UNSTOPPABLE COACHING_Privacy Policy.j

PRIVACY POLICY

As of November 2020

BE UNSTOPPABLE COACHING is committed to protecting your privacy.

This Privacy Policy applies to our Website (www.beunstoppablecoaching.com) our Subscription Service (BE UNSTOPPABLE E-NEWS) and to all products and services offered by BE UNSTOPPABLE, through this website, in person and through electronic mediums.

 

This Privacy Policy governs how BE UNSTOPPABLE / BE UNSTOPPABLE COACHING and its affiliated service providers collects, uses, maintains and discloses information collected from the ‘Users’ of the website. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website or the Subscription Service.

 

The following Privacy Policy governs the online information collection practices of BE UNSTOPPABLE (referred to as “BE UNSTOPPABLE” “we” or “us”). Specifically, it outlines the types of information that we gather about you (referred to as “Users” or “you”) while you are using our website (referred to as the “Site”) or any of our other products and services, explaining the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, via telephone, through email or in person).

 

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. We may from time-to-time modify this policy, in which case we will post changes to this Privacy Policy on this website and update the effective date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

HOW WE COLLECT, USE AND STORE YOUR PERSONAL INFORMATION.

 

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (for example subscribing to our E-NEWS, completing a contact form or responding to an email promotion that directs you to the Site). BE UNSTOPPABLE will only contact individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. We collect personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and email address for subscription or registration to an event or additional personal information such as name, postal address and credit card information when purchasing a product, service or program or registering for an event. All of this information is provided to us by you.

 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information. This information is used for the purpose of improving the delivery of our web pages to you and to measure traffic on the Site.

 

Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on highly secure servers, securely protected behind a firewall. Our Site uses a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver a better functioning Site, appropriate advertisements (if applicable), identify how many unique users visit us, and track user trends and patterns. In general, Wix uses the cookies which are categorised as essential cookies, for the purpose of providing a great experience for Users, to identify registered members of the Site, to monitor and analyse the performance, operation and effectiveness of Wix's platform and to ensure the Site platform is secure and safe to use. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If you choose to refuse cookies, note that some parts of the Site may not function properly.

FACEBOOK DATA

 

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user, and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information. BE UNSTOPPABLE abides by Facebook’s Data Use Restrictions. Any information collected, received or derived from our Facebook advertising data is only shared with someone acting on our behalf, such as our contracted coaches and service providers. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit the use of that information, and keep it confidential and secure, in accordance with law. We do not show, sell or transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any other parties.

 

USE OF INFORMATION

BE UNSTOPPABLE uses the information we collect from you while you are using the Site or from other collected sources in a variety of ways, including:

  • Using the information to customise Site features, products and services.

  • To display appropriate advertising that may appear on the Site.

  • To improve our response to customer service requests and support User needs more effectively.

  • To send periodic correspondence, making other offers available to you via email, in person or otherwise.

  • Using the email address you have provided to respond to enquiries, questions, and/or other requests. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email or the User may send an email to us directly to opt-out. Email: coach@beunstoppablecoaching.com with subject line: OPT-OUT

 

YOUR CREDIT CARD INFORMATION AND PROTECTION

 

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use the trusted and reputable payment processing organisation called “Stripe” to process all credit card payments through our Site. All direct payment gateways affiliated with Wix.com, including Stripe, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by the store and its service providers. Stripe is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

 

As a customer of a Stripe User, when you make payments or conduct transactions through our Site, Stripe will receive your transaction information including payment method information (such as credit or debit card number, or bank account information), purchase amount, date of purchase, and payment method. When you make the transaction, Stripe may also receive your name, email, billing or shipping address and in some cases your transaction history to authenticate you. When Stripe conducts fraud monitoring, prevention, detection, and financial compliance activities, they will receive Personal Data from you (and your device) and about you through our Site, financial service providers, identity verification services, and publicly available sources (e.g. name, address, phone number, country), as necessary to confirm your identity and prevent fraud. Fraud monitoring, detection and prevention services may collect Personal Data about you and use technology to help Stripe assess the risk associated with an attempted transaction by you with us

 

Stripe relies upon a number of legal grounds to ensure that their use of your Personal Data is compliant with applicable law. Stripe uses Personal Data to facilitate the business relationships they have with their users, to comply with our financial regulatory and other legal obligations, and to pursue legitimate business interests. Stripe uses Personal Data to complete payment transactions and to provide payment-related services to their Users (us). Stripe does not sell or rent Personal Data to marketers or unaffiliated third parties. Strips takes reasonable measures, including administrative, technical and physical safeguards, to protect your information from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. All personal information is kept securely encrypted and protected by a firewall. To read Strip’s complete Privacy Policy, click here:

Security of your Personal Information

We take your privacy seriously. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. All Personal Information is protected using appropriate physical, technical and organisational measures.

 

CHILDREN’S PRIVACY STATEMENT - MINORS

 

This Site is not directed to minors (children under the age of seventeen) and we do NOT knowingly collect personally identifiable information from children as part of the Site. If we become aware that we have inadvertently received personally identifiable information from a minor as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children/minors.

 

Minors Visiting Our Website

Minors are free to explore our Site without providing any Personal Information about themselves. In the event that a minor wishes to subscribe to our E-NEWS, purchase a program, product or service, or contact us in any way, we request that parental or guardian consent is given IN WRITING by emailing us at: coach@beunstoppablecoaching.com where a parent consent form will be provided for signing and acceptance of the communication and transaction with the minor. This form must be returned to us via email immediately, prior to processing the request of the minor.

 

All other inclusions within this Privacy Statement are applicable to minors, with parent/guardian consent.

WE WILL NEVER SELL PERSONAL INFORMATION

 

We will never sell your Personal Information to any third party. We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes of enhancing our products, services and marketing campaigns.  We may use third party service providers to help us operate our business and our Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers and sponsors. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

CLIENT AND ASSOCIATE TESTIMONIALS AND COMMENTS

 

We post client and associate testimonials and comments on our Site, which may contain Personal Information. BE UNSTOPPABLE has and always will obtain each consent via email prior to posting the client or associate’s name and testimonial.

SOCIAL MEDIA FEATURES

Our Site includes Social Media Features, such as links to our pages with Facebook, LinkedIn, Twitter and Instagram. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

RETENTION OF PERSONAL INFORMATION

How long we keep information we collect about you depends on the type of information. After such time, we will either delete or anonymise your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible. We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so. For example, as long as is required in order to contact you about the Subscription Service or provision and execution of our other products, programs and services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements.

 

How to Access & Control Your Personal Data

Reviewing, Correcting and Removing Your Personal Information is within your right. You have the following data protection rights:

  • You can request access, correction, updates or deletion of your personal information.

  • You can object to processing of your personal information and ask us to stop processing.

  • If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  • You have the right to complain to a data protection authority about our collection and use of your personal information.

  • To exercise any of these rights, please contact us at coach@beunstoppablecoaching.com We will respond to your request to change, correct, or delete your information within a reasonable timeframe, and notify you of the action we have taken.

ANTI-SPAM POLICY

 

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, or by sending us email at coach@beunstoppablecoaching.com with subject line: Unsubscribe or Opt-Out.

 

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If the changes we make are prominent, we will notify you by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. If you have any questions about this Privacy Policy or our treatment of the information you provide us, please email us by clicking the link below.

EMAIL US: 

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BE UNSTOPPABLE COACHING
All Rights Reserved. Updated 2020
Postal Correspondence
BE UNSTOPPABLE
PO Box 7166
Silverwater NSW 1811 AUSTRALIA
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